Meet our Industry

Corona has had a major impact on the hotel industry, but its prospects are still good.

Erwin van der Graaf (Vice President Operations Accor Hotels) discusses the changing expectations of guests and the need to have staff with the right knowledge and set of skills.

Erwin

Our world of hospitality

If you’d like to follow a masterclass on giving a brilliant presentation, dealing with assertive guests, or developing personal leadership, of if you’d like to find out how students are dealing with the corona crisis, then why not check out our TV channel: www.stendenhms.tv

How to give a brilliant presentation

Watch the video on stendenhms.tv!

How do you open a bottle of wine in a restaurant?

Watch the video on stendenhms.tv!