International Hospitality and Service Management (Master)
NHL Stenden Hotel Management School

International Hospitality and Service Management (Master) course overview

The 1 year master's programme in International Hospitality and Service Management introduces you to key concepts such as service, hospitality, service concepts and customer satisfaction, as well as covering areas as diverse as sustainability, entrepreneurship, globalisation and working with a multicultural team.


About the course

Embark on a transformative journey with our master's program designed to hone your expertise in key areas over the course of two dynamic semesters. As you immerse yourself in our curriculum, you'll delve deep into specialized subjects, gaining comprehensive knowledge and practical skills essential for your future career.

What sets our programme apart is the invaluable opportunity (optional) to gain real-world experience at the prestigious Notiz Hotel—a luxurious 4-star property affiliated with the esteemed Hotel Management School NHL Stenden. Here, you'll spend four immersive weeks during the summer, putting your learning into action and gaining insights into the workings of a top-tier hospitality establishment.

Throughout your academic journey, you'll engage with a diverse range of teaching methods tailored to enhance your learning experience. From interactive seminars and engaging workshops to insightful lectures and stimulating group assignments, our innovative approach ensures you're equipped with the tools and knowledge needed to excel in the hospitality industry.

Join us and unlock your potential as a future leader in hospitality management!


In our rapidly changing world, hostmanship is focused on the one thing that will never change; ‘Our human desire to be taken care of and to feel welcomed.’ Hereby we believe that it is an art to create meaningful encounters between guests and hosts. Within our optional Hostmanship programme you will learn the basics of our practical philosophy and we will challenge you to apply your insights in your assignments (pressure cooker style). After succesfully finishing the programme you will be awarded with a ‘certificate of completion’ from the Hostmanship Group.

Course Catalogue

The course catalogue contains detailed information on the programme so that you can compare different studies or get a more in-depth understanding of what the programme entails.

Practical approach of Hospitality Management

We aim to help you put theory into practice as quickly as possible. Through our educational concept, Design-Based Education (DBE), you work in small teams of students, teachers, researchers and industry professionals. You tackle current, real-life issues developing and adapting your visions and ideas to form a solid solution. And you gain yet more practical experience during your internship in your final year.  

Hotel Management School

This course is part of the Hotel Management School.


Is this the degree for you?

If you're confident this degree is the one for you, then why not apply online straightaway? Or pick one of the other options to help you take the next step.