Corona has had a major impact on the hotel industry, but its prospects are still good.
General Manager Vasco Baselli of the Hilton Aruba emphazizes the innovation and investments that have been made during the COVID-19 period. The industry needs well educated hospitality professionals.
General Manager Madeleine Marx explains why she likes to cooperate with students of the Hotel Management School from Leeuwarden.
Erwin van der Graaf (Vice President Operations Accor Hotels) discusses the changing expectations of guests and the need to have staff with the right knowledge and set of skills.
If you’d like to follow a masterclass on giving a brilliant presentation, dealing with assertive guests, or developing personal leadership, of if you’d like to find out how students are dealing with the corona crisis, then why not check out our TV channel: www.stendenhms.tv
