Operations Management and Decision Making

A field of business concerned with the administration of business practices to maximize efficiency within an organization. It involves planning, organizing, and overseeing the organization’s processes to balance revenues and costs and achieve the highest possible operating profit. An operations manager is tasked with ensuring that the organization successfully converts inputs such as materials, labor, and technology into outputs in an efficient manner.

To summarize:

  • Operations management involves managing the operations and processes of an organization.
  • Some of the functions performed by an operations manager include supply chain management, product design, forecasting, quality control, and delivery management.
  • An operations manager must have excellent organizational, coordination, decision making, and people skills and must be tech-savvy.

Overview

Study start

  • September

Location

  • Leeuwarden

Language

  • English
  • Dutch

European credits

  • 30 EC's

Minor type

  • For specific bachelor programmes

Subject area

  • Business and Management
  • Technical

Minor content

  • Sustainable Operations Management and Optimization

Learning Outcome: The Student Acquires the Knowledge of Operation Management with respect to the TBK’s 14 D body of knowledge and Determines the Application of the body of knowledge of Operations Management for Analyzing and Evaluating an organization's Operation Management practises, Evaluates the performance of the existing systems, determines the gap between the strategy and Operations, and Creates an improvement plan in a given organization. The student submits the results of the works in a Portfolio at the Intermediate HBO bachelor level which is defended in an assessment session at which the student should demonstrate the knowledge and the engineering competencies (design, realization, and control) at levl 2 according to Dublin Descriptor.

  • Decision Making

Learning outcome: The Student Acquires the basic knowledge required for Data Driven Decision Making and Determines the Application of the Operations Research, Statistical Data Analysis, and Artificial Intelligence for Analyzing an Existing System (project case) and Creating an effective decision-making tool (Decision Support System, i.e., DSS), evaluate the performance of the proposed system, and select the best alternative decision to serve the objectives of the project case. The student submits the results of the works in a Portfolio at the Intermediate HBO bachelor level which is defended in an assessment session at which the student should demonstrate the knowledge and the engineering competencies (design, realization, and control) at level 2 according to Dublin Descriptor.

Structure of the minor

Sustainable Operations Management and Optimization (15 credits):

Learning Arc/Bow 1: Operations Management - Strategic analysis: The student performs Organizational Strategic analysis and evaluating the organization’s strategic choices of the organization for being eco-friendly more sustainable. The results will be presented in the format of a poster presentation

Learning Arc/Bow 2: Operations Management - Operational analysis: Organizational Operational analysis and evaluating the organization’s Operational choices for deploying eco-friendly more sustainable processes.

Learning Arc/Bow 3: Operations Management – Gap analysis and Problem Solving: identifying the gap between strategy and operations in the organization and proposing a solution to the problem that is sustainable, effective, and efficient in an A3 format.

Project Managerial Decision Making by Sam (15 credits)

Learning Arc/Bow 1: Operations Research: Modelling, Problem solving, and optimizations methods to support Operations Management

Learning Arc/Bow 2: Statistical Data Analysis: Data mining and Data analysis to provide input for the Expert Systems in Operations Management

Learning Arc/Bow 3:Artificial Intelligence: Data Driven Decision Making based on the input from statistical data analysis and Operations research Modelling, problem solving, and optimization techniques. 

Examination

The assessments take place upon submitting a portfolio corresponding to the demands by the learning outcomes and a successful presentation of the completed assignments/projects.

Admission requirements

The Target group of this minor are all national and international students in Industrial Engineering, Business Administration, Business Management, Hospitality Management, and other Technical Management disciplines. The minimum entry requirements are high school mathematics.

This minor will be give partly English and partly Dutch. In case of international students’ registration, then entirely in English.

Questions?

Do you have questions about this minor? Ask them via the online form.