Mohammad Yousefi

Theory in practice

During my studies, I discovered how theory and practice come together. I didn’t just learn about strategy, service design, and operations; I applied it directly in real-world projects. For example, I worked on a project to improve guest experience and service processes in a hotel. By analysing challenges and implementing practical solutions, I could immediately see how operational decisions impact both service quality and financial performance. I now use this experience to help my students understand the real-world consequences of their choices.

A community where you grow

Working on group projects with students from diverse cultural backgrounds gave me a strong sense of belonging. During those collaborations, I truly felt this is where I belong. Everyone supported each other, even under pressure, which made learning not only effective but also enjoyable. This positive and inclusive learning environment made me feel fully part of a professional community.

Back to NHL Stenden – as a lecturer

After completing my master’s, I wanted to stay involved in education. I now work as a Practical Facilitator in the Rooms Division, guiding students through real-life hotel operations and design-based learning projects. Additionally, for a semester, I also take on roles as Revenue Lecturer and Operations Management Lecturer at Hotel Management School Leeuwarden. What I once learned as a student, I now pass on to a new generation of hospitality professionals.

My advice to you

“Take every opportunity you are given. Get involved in projects and simulations, ask questions, and don’t be afraid to make mistakes. That is exactly where you learn and grow the most.”