Eager to learn all you need about conflict resolution? Find out what your preferred style of resolving a conflict is and become aware of how different people have different styles? Learn to work with the stages and elements of the negotiation proces and develop the skills and techniques of a succesful negotiator? Then Conflict Resolution is the right minor for you!
Welcome to the exciting world of conflict resolution! Conflict is inevitable in groups and can occur when two parties are working towards the same goal and generally want the same outcome, or when both parties want a very different settlement. This Minor is grounded in a commitment to interactive, dialogue-based methods of managing and resolving conflict. The focus is on building common ground, establishing dialogue, applying practical skills, ensuring representation and recognition, and forging relationships.
Private and public-sector organizations find that they must be more equipped to deal with different types of conflict. Personal conflicts, inter-personal conflicts and structural conflicts all point to the need for more effective tools for effective and continued problem solving. Conflict resolution and negotiation skills are critical skills for many manager to be effective in the workplace.
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