Georges El Hajal is a senior lecturer and researcher at Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences. His research focuses on hospitality talent management, the future of work, AI and automation, strategic foresight, and humanitarian hospitality. He is currently completing a PhD at the University of Groningen, Faculty of Spatial Sciences, examining how technological, organisational, and societal disruptions are reshaping hospitality work, talent management, and future skills.
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Georges El Hajal is a senior lecturer and researcher at Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences. His work focuses on hospitality talent management, the future of work, AI and automation, strategic foresight, and the role of hospitality in crisis and humanitarian contexts.
Born and raised in Lebanon, Georges holds a bachelor’s degree in Hospitality Management from the Lebanese University, Faculty of Tourism and Hospitality Management, and a master’s degree in International Service Management from London Metropolitan University and NHL Stenden. He is currently completing a PhD at the University of Groningen, Faculty of Spatial Sciences. His doctoral research examines how technological, organisational, and societal disruptions are reshaping hospitality work, talent management, and future skills.
Georges brings extensive international experience in HRM, learning and development, and humanitarian operations. He has worked across Lebanon, Qatar, the UAE, the Netherlands, and Iraq, and previously held several roles with the International Committee of the Red Cross (ICRC) across Switzerland, Afghanistan, Iraq, Yemen, Mauritania, and the Philippines. This background informs his research interest in people-centred approaches to work, leadership, care, and organisational resilience.